Salesforce Administrator & App Builder
This Salesforce certification training course is designed to teach you how to master the concepts needed to become a Salesforce administrator and app builder. You will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and to create applications using Salesforce Lightning.
Program Features
Four industry projects with 28 case studies
Delivery Mode
This course consists of self-paced learning and live virtual classroom
There are no prerequisites for this training course, but it’s helpful to have experience working as an administrator or developer.
Target Audience
App builders
System administrators
Sales representatives
IT managers
Product managers
Key Learning Outcomes
By the end of this training course, you will be able to:
Gain an overview of Salesforce
Learn about Salesforce objects and how to create, rename, or modify objects
Create different field types and validation rules
Work on security controls
Create, deploy, and implement workflows
Manage data and reports
Understand chatter, application lifecycle, visual workflow, and schema builder
Install lightning components
Configure and manage Sales Cloud and Service Cloud
Master Salesforce’s interface, help and training, app exchange, and other important functions
Deploy applications and manage changes to the platform
Develop new applications using the declarative interface and fundamentals
Configure the user interface
Course Curriculum