ITIL®Managing across the Lifecycle (MALC)
Advanced
This course is designed to help you understand the management aspects of the ITIL Service Lifecycle. You’ll learn to define management objectives, purposes, and functions; implement and improve service capabilities; and manage governance within the ITIL framework—the standard that sets international quality benchmarks for IT professionals.
Program Features
2 sample test papers
21 PDUs offered
Delivery Mode
Online-Self Learning
This is a fully online self-paced learning course.
Prerequisites
To be eligible for the ITIL Managing Across the Lifecycle certification, candidates must have at least 30 contact hours for this syllabus as part of a formal, approved training course or scheme, and two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from the ITIL Intermediate certificate. Holders of ITIL Expert certificate in IT service management are also eligible.
Target Audience
ITSM Manager
Service Delivery Manager
Key Learning Outcomes
Certified professionals in the field of ITIL are in high demand, especially for those with higher certification levels. Certified professionals in ITIL Managing Across the Lifecycle field are highly compensated for their skills and expertise in the industry.
Course Curriculum