ITIL®Intermediate ST
Intermediate
This ST training focuses on the best practices for implementing changes decided upon during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will learn how service transition can be applied to other stages of the Service Lifecycle and its impact on decisions during Service Strategy and Service Operations.
Program Features
2 sample test papers
15 PDUs offered
6 end-of-chapter quizzes
Delivery Mode
Online-Self Learning
This is a fully online self-paced learning course.
Prerequisites
The Service Transition qualification can only be taken as part of an accredited training course. To be eligible for the ITIL Intermediate Module – Service Transition qualification, applicants should take the training with an accredited training organization and have an ITIL Foundation Certificate in IT Service Management. Two years of experience in the field of IT is highly desirable. You should also spend time reviewing the syllabus and the ITIL Service Transition publication to prepare for the exam.
Target Audience
ITSM Manager
Service Delivery Manager
Key Learning Outcomes
ITIL qualifications serve as benchmarks of quality for global IT professionals, adding weight to their profile. The value of ITIL has spiked in recent years and an ITIL certification is fast becoming an entry-level requirement for a majority of IT-based roles.
Course Curriculum