ITIL®Intermediate SOA
Intermediate
This ITIL SOA certification training course covers the principles for creating and managing service offerings based on business requirements. It will help you develop the skills needed to build continuous improvement in every stage of the service lifecycle. This course is based primarily on best practice guidance in the ITIL Service strategy.
Program Features
10 end-of-chapter quizzes
2 sample test papers
19 PDUs offered
Delivery Mode
Online-Self Learning
This is a fully online self-paced learning course.
Prerequisites
To be eligible for the ITIL Intermediate Module – Service Offerings and Agreements qualification, you should take the training with an accredited training organization. Also, it is highly recommended that you have two to four years of experience in the field of IT service management. You should spend some time reviewing the syllabus of the ITIL Service Strategy (SS) and ITIL Service Design (SD) publications to prepare for the exam, paying special attention to Chapter 2: Service Management as a Practice.
Target Audience
ITSM Manager
Business Manager
Key Learning Outcomes
Professionals with ITIL Intermediate SOA Certification earn 40 percent higher salaries than their non-certified peers. The average median salary of certified professionals in this field ranges from $75,000 to $90,000 per year, according to a survey by Payscale.com.
Course Curriculum