ITIL® 4 Strategist: Direct, Plan, and Improve
Intermediate
In this ITIL® 4 Strategist: Direct, Plan, and Improve course you will learn the practical skills needed to create a “learning and improving” IT organization with a reliable and effective strategic direction. This ITIL 4 Strategist training program will help you understand the impact of agile and lean work processes and how they can be leveraged to an organization’s advantage.
Program Features
2 simulation exams
20 PDUs for self-paced learning
Delivery Mode
Online-Self Learning
This is a fully online self-paced learning course.
Prerequisites
To be eligible for this ITIL Strategist training, applicants should have
Passed the ITIL 4 Foundation examination
Attended an accredited training course for this module
Target Audience
This ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. It is also well-suited for the following professionals:
ITSM managers
ITSM practitioners managing IT-enabled products and services
Existing ITIL qualification holders wishing to expand their knowledge
Key Learning Outcomes
When you complete this ITIL 4 Strategist: Direct, Plan, and Improve course, you will understand:
How to use practical, strategic methods to plan and deliver continual improvement with the necessary agility
The impact of agile and lean ways of working, and how they can be leveraged to an organization's advantage
Course Curriculum